Ghana Water Limited's National Revenue Enhancement Team uncovered 685 illegal water connections in Greater Accra in August 2025 and billed affected customers GH¢18.5 million, recovering GH¢6.5 million so far. The company reports that illegal consumption accounts for about 78 per cent of its non-revenue water.
2 September 2026 · Joy Online →
Ghana Water Limited produces about 219 million gallons of water daily against an estimated national demand of 350 million gallons, leaving a daily deficit of 131 million gallons. The company's Managing Director cited non-revenue water losses of 47.6 per cent as of June 2026, attributable to damaged pipelines and illegal connections, though the rate has declined from previous months.
2 September 2026 · Joy Online →
Consumers partly bear the cost of water lost by Ghana Water Limited through tariffs they pay, according to the Public Utilities Regulatory Commission's Executive Secretary. Ghana Water's non-revenue water rate stood at 47.6 per cent as of June 2026, exceeding the regulatory benchmark of 45 per cent.
2 September 2026 · Joy Online →
Ghana Water Company Limited serves about 18.5 million people nationwide despite having just over one million registered customers, as single accounts can serve multiple households. The company produces 219 million gallons of water daily against estimated national demand of 350 million gallons, leaving a shortfall of approximately 131 million gallons.
2 September 2026 · Joy Online →
Managing Director Adam Mutawakilu acknowledged that Ghana Water Limited has installed smart meters since 2017 but continues to operate them mechanically, relying on customer care officers to physically read meters instead of using their remote-reading capabilities.
2 September 2026 · Joy Online →
Ghana Water Company Limited's Managing Director disclosed that some pipelines in operation since the 1960s have deteriorated significantly, compromising their structural integrity and causing persistent leakages and water losses. The company has since March 2026 prioritised replacing damaged and obsolete pipelines to reduce non-revenue water.
2 September 2026 · Joy Online →
The Managing Director of Ghana Water Limited disclosed that the company cannot account for nearly half of the 219 million gallons it produces daily, with 78 per cent of unaccounted-for water due to illegal consumption and 22 per cent to physical leakages. He attributed the leakages to ageing pipelines and said the company is intensifying pipeline replacement and campaigns against illegal connections.
2 September 2026 · Joy Online →