Digital commerce and payments company whose leadership engaged with AWS on AI and data strategy; head of internal affairs warned of fraud risks in Ghana's payment ecosystem.
Verbatim sentences from the source article.
Joy Online
… The Trust Crisis, Named On July 27, JoyNews and the Multimedia Group, in partnership with Hubtel, convened the inaugural Digital Economy Forum under a theme that did not mince words: “The Trust Crisis: Why Fraud is Holding Back Ghana’s Digital Economy.” The forum pulled together …
TRUST: The Currency of Ghana’s Digital EconomyJoy Online
Ghanaian digital commerce company Hubtel is deepening its collaboration with Amazon Web Services (AWS) as it explores new opportunities in artificial intelligence, data management, cybersecurity and resilient digital payments infrastructure. …
Hubtel leadership visits Amazon global headquarters to advance AI and data strategyJoy Online
… Ghanaian fintech companies such as Korba and Hubtel are building platforms that “integrate payments, lending, payroll, and e-commerce, enabling businesses to manage all financial activities digitally”. …
The financial management imperative for SMEs in Ghana and Africa: From survival to sustainable prosperityJoy Online
… This was the central issue at the inaugural Digital Economy Forum, convened by JoyNews and the Multimedia Group in partnership with Hubtel under the theme “The Trust Crisis: Why Fraud is Holding Back Ghana’s Digital Economy”. …
Communiqué: Digital Economy Forum calls for urgent action to protect public trust in Ghana’s cash-lite economyJoy Online
The Head of Internal Affairs at Hubtel, Ebenezer Boffour, has warned that the lack of collaboration among payment service providers (PSPs) is undermining efforts to combat fraud in Ghana’s rapidly expanding digital payments ecosystem. …
Payment service providers operating in silos are weakening Ghana’s fight against fraud — Ebenezer BoffourJoy Online
The head of Internal Affairs at Hubtel, Ebenezer Boffour, says fraud cases involving fintech companies and payment service providers (PSPs) are increasing, with criminals increasingly exploiting digital payment channels to target users. …
Fraud cases involving fintechs rising as criminals exploit payment channels – Ebenezer BoffourJoy Online
… Speaking at the JoyNews-Hubtel dialogue on fraud’s impact on Ghana’s digital economy on Wednesday, he said his personal experience exposed the growing sophistication of fraudsters and underscored the need for every Ghanaian to remain vigilant. …
No one is immune to fraud – John Awuah reveals scammers targeted him minutes after live cyber fraud interviewJoy Online
… The new national thought-leadership platform, conceived by Hubtel, seeks to create a space for evidence-based conversations on the technologies, policies and ideas shaping Ghana’s economic future. …
JoyNews’ Digital Economy forum aiming to shape Ghana’s digital future comes off tonightJoy Online
… Awuah was speaking in a yet-to-be-aired documentary, “The Trust Crisis,” ahead of the maiden Digital Economy Forum under the theme, “The Trust Crisis: Why Fraud Is Holding Back Ghana’s Digital Economy.” The thought-leadership platform, an initiative of Hubtel, will air on JoyNews …
Technology alone can’t protect careless digital finance users – Ghana Association of BanksJoy Online
… Antwi-Boasiako was speaking in a yet-to-be-aired documentary, “The Trust Crisis,” ahead of the maiden Digital Economy Forum under the theme, “The Trust Crisis: Why Fraud Is Holding Back Ghana’s Digital Economy.” The thought-leadership platform, an initiative of Hubtel, will air o …
Cyberattacks now an existential risk for digital businesses – e-Crime Bureau founderGhana's mobile money and digital payments sector has grown faster than public confidence in it, creating a trust gap that could stall the country's cash-lite ambitions, according to media-led forums in July that brought together regulators, banks, fintechs, and cybersecurity experts to discuss the relationship between trust and fraud in digital finance.
5 August 2026 · Joy Online →
Ghana's mobile money and digital payments sector has grown faster than public confidence in it, creating a trust gap that could stall the country's cash-lite ambitions, according to media-led forums in July that brought together regulators, banks, fintechs, and cybersecurity experts to discuss the relationship between trust and fraud in digital finance.
5 August 2026 · Joy Online →
Ghanaian digital commerce company Hubtel's board and executives spent two days at Amazon Web Services' Executive Briefing Center in Seattle in July 2026 to explore collaboration opportunities in artificial intelligence, data management, cybersecurity, and digital payments infrastructure. The company aims to deepen its relationship with AWS beyond cloud infrastructure support to build data and AI capabilities for its payments and commerce services.
30 July 2026 · Joy Online →
SMEs in Ghana and Africa have unrealised potential due to deficient financial management capabilities; research by the University of Ghana Business School indicates that targeted financial literacy interventions can increase SME profits by approximately 26%, and digital financial tools offer a pathway to formalisation and sustainable growth.
28 July 2026 · Joy Online →
Ghana's digital payments ecosystem, which processed nearly 10 billion transactions valued at over GH¢4.5 trillion in 2025, faces rising fraud risks including impersonation and phishing that threaten the country's cash-lite agenda. A Digital Economy Forum convened by JoyNews and Multimedia Group recommended stronger industry coordination, enhanced fraud intelligence sharing, and improved public education to protect consumer confidence.
27 July 2026 · Joy Online →
Hubtel's Head of Internal Affairs Ebenezer Boffour has warned that payment service providers in Ghana operate in silos and fail to share information effectively, undermining the country's efforts to combat fraud despite all institutions being held to similar regulatory and security standards.
23 July 2026 · Joy Online →
Fraud cases involving fintech companies and payment service providers are increasing, with about 97% of reported fraud linked to fintechs or PSPs according to Hubtel's head of Internal Affairs. Fraudsters exploit payment service providers' position in the payment chain to quickly access and move funds compared to direct bank or mobile money wallet attacks.
23 July 2026 · Joy Online →
John Awuah, CEO of the Ghana Association of Banks, warned that all Ghanaians remain vulnerable to fraud after revealing he was targeted by scammers minutes after a radio interview on cyber fraud. He cautioned that belief in one's immunity due to education or professional status leaves people exposed.
23 July 2026 · Joy Online →
Ghana's maiden Digital Economy Forum airs tonight at 8 p.m. on JoyNews and Joy FM, bringing together policymakers, regulators, financial institutions, and academics to discuss digital fraud's impact on consumer confidence and business growth.
22 July 2026 · Joy Online →
Ghana Association of Banks CEO John Awuah says technology alone cannot protect digital finance users who expose passwords, PINs, cards and account details to fraudsters; he emphasizes that while banks invest heavily in cybersecurity and comply with strict security standards, users themselves remain critical to the security chain.
13 July 2026 · Joy Online →
Dr. Albert Antwi-Boasiako, founder of e-Crime Bureau, says cyberattacks have become an existential risk for banks, fintech companies, e-commerce platforms and other digital businesses, which must invest in protection and early detection systems to maintain revenue, customer trust and operational continuity. A Digital Economy Forum themed "The Trust Crisis" will examine how fraud and cybercrime are affecting confidence in Ghana's digital economy.
13 July 2026 · Joy Online →
The founder of e-Crime Bureau says digital fraud in Ghana flourishes due to lack of user awareness and weak institutional systems to detect and prevent attacks. He argues that stronger "capable guardians" — including awareness, systems, and capacity for fraud detection and prevention — are needed as more people use mobile money, banking apps, and online platforms.
13 July 2026 · Joy Online →
The Founder and Executive Chair of e-Crime Bureau says social engineering remains Ghana's weakest link in fighting digital fraud, with fraudsters increasingly exploiting human trust, fear and ignorance through phishing, cloned accounts, fake officials and impersonation of trusted brands.
10 July 2026 · Joy Online →
e-Crime Bureau founder Dr Albert Antwi-Boasiako says cybercrime losses are so significant that if cybercrime were a country it would rank among the world's largest economies; West Africa and Ghana carry a significant share of these losses. The warning comes ahead of a Digital Economy Forum examining how fraud affects confidence in Ghana's digital economy.
10 July 2026 · Joy Online →
The Head of Fintech and Innovation at the Bank of Ghana says existing punishments for digital financial fraud may not adequately deter fraudsters, who weigh the risk of detection before targeting victims through mobile money and banking apps.
10 July 2026 · Joy Online →
Economist Professor Godfred Bokpin says digital fraud must be treated as an economic threat, not merely a criminal issue, because it erodes confidence in digital payments and can slow growth, financial inclusion, and Ghana's transition to a cash-lite economy. He argues the "economy of fraud" has both criminal and economic dimensions, and law alone cannot solve the problem.
9 July 2026 · Joy Online →
The Bank of Ghana's fintech head says the country should move beyond basic money transfers to use mobile-money transaction histories to help informal workers and small traders access credit and insurance. He argues that platforms like MTN Mobile Money and Telecel Cash should become pathways for ordinary consumers to obtain financial services traditionally tied to bank accounts.
9 July 2026 · Joy Online →
Godfred Bokpin, a professor of finance at the University of Ghana Business School, has cautioned the government against treating Ghana's digital finance ecosystem mainly as a taxation tool, arguing that digital payments and fintech platforms should first build an inclusive and productive economy, as prioritising tax could provoke negative market reactions.
9 July 2026 · Joy Online →
Prof. Godfred Bokpin argues that while digital fraud is rising, Ghana should not slow its transition to digital payments because the overall benefits—financial inclusion, lower costs, convenience, and job creation—outweigh the risks. The key challenge is managing those risks rather than halting digitisation.
8 July 2026 · Joy Online →
Banks and fintech companies disagree over who faces heavier regulation in Ghana's digital financial sector, with each claiming the other operates under lighter supervision. The Bank of Ghana's Head of Fintech and Innovation says the real concern is that fraud can spread across the entire financial system if any part is weakly regulated.
8 July 2026 · Joy Online →
University of Ghana economist Godfred Bokpin says increased digital payments could reduce the central bank's cost of replacing physical currency by reducing wear on banknotes and prolonging their lifespan, while also improving financial inclusion and lowering transaction costs.
8 July 2026 · Joy Online →
As digital payments grow, criminals are following the money online rather than targeting physical cash, according to Prof. Godfred Bokpin of the University of Ghana Business School. The shift reflects how fraudsters now find it easier to target people through digital platforms than in physical locations.
7 July 2026 · Joy Online →
The Bank of Ghana's Head of Fintech and Innovation warned that increasing fraud cases could erode public trust in digital financial services and reverse progress towards a cash-lite economy. He noted that 16,733 fraud cases were recorded across banks and payment service providers in 2024, up from 15,865 in 2023.
7 July 2026 · Joy Online →
An economist at the University of Ghana warns that arrests and prosecutions alone cannot solve the country's digital fraud problem; Ghana must pair enforcement with stronger financial literacy and cybersecurity education as digital payment use grows.
7 July 2026 · Joy Online →
The Bank of Ghana's Head of Fintech and Innovation is calling for a coordinated, industry-wide system to combat fraud across banks, mobile money operators, and fintech companies, arguing that separate systems are inadequate in an interconnected ecosystem. Ghana's digital financial sector recorded 16,733 fraud cases in 2024, up from 15,865 in 2023, with payment service providers accounting for the majority.
6 July 2026 · Joy Online →
A University of Ghana economist says digital finance platforms are helping unbanked citizens and informal-sector workers enter the formal economy by lowering barriers to financial access, but warns that fraud-related mistrust could push users back to cash and undermine financial inclusion gains.
6 July 2026 · Joy Online →
The Head of Fintech and Innovation at the Bank of Ghana says financial institutions can invest in secure applications and cybersecurity systems, but fraudsters often bypass those protections by tricking customers into surrendering their passwords, PINs, and OTPs through social engineering tactics.
6 July 2026 · Joy Online →
Ghana has launched the Digital Economy Forum, a national platform bringing together policymakers, regulators, business leaders, academics, and others to examine technologies, policies and ideas shaping the country's digital future. Each edition will combine documentary investigation with televised dialogue to address pressing issues in digital commerce, financial services, cybersecurity, and other areas.
2 July 2026 · Joy Online →
Ghana's Hubtel, a digital payments and e-commerce platform, has been named 48th on the Financial Times' 2026 list of Africa's fastest-growing companies with revenue of $63.68 million in 2024, nearly quadrupling its 2021 figure of $17.91 million and posting a compound annual growth rate of 52.63% over three years.
14 May 2026 · Joy Online →