Prudential Bank

Also known as: PBL · Prudential Bank Ag · Prudential Bank Ag.

Prudential Bank — Ghanaian financial institution offering banking, digital, and wellness services, recently recognized for digital innovation leadership.

2026-05-042026-08-23

In coverage

Verbatim sentences from the source article.

June 2026
9 JunJoy Online
Prudential Bank’s Chief Information Officer (CIO), Leopold L. L. …
Prudential Bank CIO wins ‘Master Category’ at World CIO 200 Summit
May 2026
8 MayBusiness & Financial Times
Ebow Quayson, Acting Managing Director of Prudential Bank, said lenders that were slow to digitise can still close the gap by forming strategic partnerships with fintech firms, arguing that collaboration is now central to scaling digital capabilities. …
Banks can close digital gap through fintech alliances – Prudential Bank Ag. MD
5 MayBusiness & Financial Times
Ebow Quayson, Acting Managing Director of Prudential Bank, said lenders that were slow to digitise can still close the gap by forming strategic partnerships with fintech firms, arguing that collaboration is now central to scaling digital capabilities. …
Banks can close digital gap through fintech alliances – Prudential Bank Ag. MD
4 MayJoy Online
“Banks that started late in the digital race can still win – if they partner with fintechs,” says Prudential Bank’s Acting Managing Director, Ebow Quayson. …
Scaling Together: Prudential Bank MD’s advice on fintech‑bank partnerships in Africa

Business

Ghana's banking service quality remains strong despite slight dip

The News

Ghana's banking industry maintains high service quality at 88.2 percent in 2025, though this represents a slight decline from prior years. According to the 2025 Ghana Customer Satisfaction Index report, consumer banking customer satisfaction has eased slightly while banks continue to perform strongly in service delivery, but converting satisfied customers into brand advocates remains a growing challenge.

3 August 2026 · Joy Online →

Monday 3 August

Ghana's banking service quality remains strong despite slight dip
Ghana's banking industry maintains high service quality at 88.2 percent in 2025, though this represents a slight decline from prior years. According to the 2025 Ghana Customer Satisfaction Index report, consumer banking customer satisfaction has eased slightly while banks continue to perform strongly in service delivery, but converting satisfied customers into brand advocates remains a growing challenge.
3 August 2026 · Joy Online →

Monday 27 July

IMF Board to approve Ghana's final ECF review, post-bailout plan
The IMF Executive Board is expected to approve Ghana's sixth and final Extended Credit Facility review, unlocking a final disbursement of about US$318 million, and to greenlight a 36-month Policy Coordination Instrument to guide economic reforms after the bailout programme concludes. The PCI, a non-financing arrangement, will offer closer policy engagement with the IMF and signal Ghana's commitment to reforms.
27 July 2026 · Joy Online →

Friday 24 July

Prudential Bank launches employee fitness step challenge
Prudential Bank has launched the second edition of its Step Challenge, a health and fitness initiative running from July to the end of September 2026, which combines physical activity with a football-themed virtual journey through 48 nations beginning in New Zealand and ending in Ghana. The Bank's Head of Human Resources said the initiative aims to promote employee wellness, strengthen relationships across teams and branches, and encourage healthier lifestyles.
24 July 2026 · Joy Online →

Thursday 23 July

Government recapitalised three state banks in July 2025
Finance Minister Dr Cassiel Ato Forson said the government fully recapitalised the National Investment Bank, Agricultural Development Bank, and Consolidated Bank Ghana in July 2025 to restore confidence and stability in Ghana's banking sector. GAT completed the full recapitalisation of UMB Bank, and Prudential Bank was fully capitalised through a private sector-led approach.
23 July 2026 · Joy Online →

Wednesday 1 July

Prudential Bank plants 200 trees in environmental initiative
Prudential Bank held the sixth edition of its Tree for Life restoration drive at Achimota Forest Reserve, planting over 200 trees as part of its commitment to environmental sustainability and landscape restoration in Ghana. The bank has maintained planting sites at Achimota Forest and Chipa in the Eastern Region over the past six years.
1 July 2026 · Business & Financial Times →

Tuesday 30 June

Prudential Bank plants 200 trees at Achimota Forest Reserve
Prudential Bank planted over 200 trees at Achimota Forest Reserve as part of its sixth year participating in the Tree for Life Restoration initiative, contributing to efforts to restore degraded forest landscapes in Ghana.
30 June 2026 · Joy Online →

Thursday 25 June

Prudential Bank funds free health screening for employees
Prudential Bank has rolled out a comprehensive, fully funded health screening exercise for its employees in partnership with Bob Freeman Hospital as part of its Wellness Month activities. The initiative reflects a strategic shift from treating health issues to detecting them early.
25 June 2026 · Joy Online →

Monday 22 June

Prudential Bank: future banking shaped by AI and hybrid models
The Head of Digital Transformation at Prudential Bank says the future of banking will be shaped by artificial intelligence, embedded finance and hybrid service models combining digital convenience with human interaction, with competition increasingly shifting from institutional loyalty to customer experience.
22 June 2026 · Joy Online →

Wednesday 17 June

Heal Komfo Anokye Project refuses accountability, handover to hospital
The Heal Komfo Anokye Project, launched in November 2023 to raise $10 million for hospital infrastructure repairs, has raised tens of millions of cedis with about GH¢50 million spent so far. The implementers have refused to provide accountability or hand over the project to Komfo Anokye Teaching Hospital, citing lack of authority to do so, despite an audit revealing procurement irregularities and missing donor records.
17 June 2026 · Joy Online →

Thursday 11 June

PAPSS enables faster, cheaper cross-border African trade
The Pan-African Payment and Settlement System (PAPSS) is designed to address structural constraints in intra-African trade by enabling transactions in local currencies with near-instant settlement, reducing transaction costs and friction for businesses, particularly small and medium-sized enterprises.
11 June 2026 · Joy Online →

Tuesday 9 June

Prudential Bank CIO wins Master Category at World CIO 200 Summit
Leopold L. L. Armah, Chief Information Officer of Prudential Bank, has been named "Winner in the Master Category" at the 2026 World CIO 200 Summit, an award that recognises outstanding leadership in digital transformation, cybersecurity and innovation.
9 June 2026 · Joy Online →

Friday 8 May

Banks can close digital gap through fintech partnerships
Ebow Quayson, Acting Managing Director of Prudential Bank, told the Lafferty Retail Banking Council Africa Meeting that lenders slow to digitise can partner with fintech firms to rapidly scale digital capabilities. He cited Prudential Bank's own experience using fintech partnerships to quickly add mobile money integration and USSD-based services like airtime purchase and bill payments.
8 May 2026 · Business & Financial Times →

Tuesday 5 May

Prudential Bank MD: fintech partnerships close digital gap
Ebow Quayson, Acting Managing Director of Prudential Bank, said lenders slow to digitise can close the gap by forming strategic partnerships with fintech firms, enabling rapid expansion of digital capabilities and service delivery. He cited the bank's own experience using fintech collaborations to quickly add mobile money integration and USSD-based services.
5 May 2026 · Business & Financial Times →

Monday 4 May

Prudential Bank urges African banks to partner with fintechs
Prudential Bank's Acting Managing Director told a Pan-African audience that banks entering the digital race late can still succeed through fintech partnerships, citing his bank's use of fintech collaborations to quickly enable mobile money, airtime, and bill payment services via USSD.
4 May 2026 · Joy Online →